Training Project Process

This time is dedicated to understanding your needs. We’ll ask questions, and you’ll have the chance to ask your own and learn how we can support you.

Our goal is to find the solution that best fits you. Sometimes that’s our technical training, and sometimes it isn’t. We’ll never push a solution that isn’t right for you.

If we’re a good fit, we’ll review your options, talk through general pricing, and, if it makes sense, provide a summary or proposal.

Your proposal is tailored to your project and needs. It may be a short email summary or a more detailed document.

We’re committed to transparency, so you’ll always know what we’ll do, what you’ll receive, and the approximate cost.

The proposal is a starting point, not a final contract. As requirements or requests change, we’ll adapt and manage any scope changes.

We’ll also schedule a project meeting so you can review the proposal and ask questions.

Now we’re really moving. At this stage, you should clearly understand what you’re getting.

This is where we gather the final details to analyze your project and fully understand your needs. We’ll work with you to collect all necessary information, and you’ll have plenty of chances to ask for anything you need.

There may be multiple meetings, plus emails, chats, or calls. This helps us understand your audience and ensure the content is designed to solve your specific problems.

These conversations give us everything we need for a thorough needs analysis.

A needs analysis may not reveal everything about your audience, but it tells us a lot. What we learn helps us design the most effective training.

A clear, well-structured needs analysis lets us solve the right problem and sets your project up for success. You’ll see what we’re doing, who it’s for, and how it helps your people succeed.

After we finish the needs analysis, we’ll review the plan with you and start the project. The work will be tailored to the training solutions we’ve identified.

You’ll work with a dedicated project manager and have regular check-ins on your schedule. We’ll stay connected throughout the project, sharing each stage of work as we go and asking for your review so there are no surprises.

We only proceed when you’re clear on what we’re doing and why, and you can request changes at any point as your training comes to life.