Performance Support

Contextual Help



Training Videos

There's a reason YouTube is one of the most popular websites on the internet (#2 as of 2023!). It's because video is so darn entertaining and can even be educational too. Video is also a popular form of microlearning.

When a video has the right focus and topic, it's a powerful tool to train employees. They can be helpful in reducing technical support calls, correcting a specific employee issue, or introducing new changes.

Video also works great within eLearning courses as part of a larger topic. That means the interactivity of a self-paced course can easily be augmented with the easy-to-digest format of video.

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The Perfect Microlearning

Microlearning is a term that means different things to different people. As long as it's focused on a single task and relatively short learning can be considered micro(learning). But, video is a very popular form of microlearning.

When people need to learn how to change the cabin filter on their 2017 Honda Civic, they most likely head to YouTube. That's because it's a visual format that's easy to understand for a visual topic. Shouldn't employees have access to the same simplicity with workplace training?

When practice isn't necessary because it's a short topic, video lends itself well to technical training. In the right situations, a short video can work wonders to change behavior and empower employees.

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What Can Videos Be Used For?

Video is extremely versatile even if it's not always a replacement for eLearning. We've used video for many quick training and communication purposes. It's an effective way to accomplish a lot in a short time and works well on computers, tablets, and smartphones.

  • Train on quick 3-5 minute focused tasks.
  • Communicate upcoming system updates and need to knows.
  • Deflect support calls with videos that cover specific issues employees typically have.
  • Document a process to transfer employee knowledge easier in the future.
  • Teach employees about a new or updated products or service.
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Training Video Questions and Answers

We tried to predict some of the common questions you might have about training videos and preemptively answer them.

If you have questions that aren't here, check out the general questions and answers or contact us to ask your own question.

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See Some Of The Videos We've Developed

We've used videos to accomplish a lot for internal technical launches and to help external customers learn applications. We've even created short animated training videos to train on important topics for employees. We'd love to share with you some of the projects we've worked on.